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Returns & Refunds

A.)  14 DAY RETURN & RESTOCKING FEE (Min $10 - Max  $35) REFUND                                             EXCHANGE POLICY INSTRUCTIONS :         

(100% Refund: Only if product is deemed Manufactured Defective after a extensive examination from Warehouse investigation on the product after it is returned)         

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STEP 1

Please Email: support@1home.co..

> State your Name, Address, Contact info 

> Describe the Reason for your return 

> Decide on what Option out of the 3 you have chosen below.

Once we receive the email for your RETURN request. 

We will Respond to Authorize the RETURN request with the :

>The specific Warehouse Return Location

> Return Conditions of your product 

STEP 2

Respond within 3 BUSINESS Days after Our Response with :

> Tracking #

> Postal Carrier

(If the above conditions are not met your RETURN could BE AT RISK OF REJECTION AND CANCELLATION by 1home.co)

STEP 3 

  1. The Item MUST be received at our Warehouse location in it's original condition, within 14 days of your order date or RETURN WILL BE REJECTED AND CANCELED by 1home.co.
  2.  The item must be shipped with a new shipping label and must be  placed on the original box, at Buyers expense for shipping or it will be refused & RETURN WILL  BE REJECTED AND CANCELED by 1home.co..                      
  3.  You must PROVIDE a TRACKING # & CARRIER to 1home.co by EMAIL onceyou have shipped back the product to our Warehouse ship back address, or RETURN WILL BE  REJECTED AND CANCELED by 1home.co..

(Situations where the product is Manufactured Defective is dealt separately for shipping and refund. A product that qualifies as Manufactured Defective after Picture Evidence sent from Buyer after through investigation that is carefully examined and approved by our Warehouse location. A 100% Refund is given once deemed Manufactured Defective by our  Warehouse)

RESTOCKING FEE (Min $10 - Max  $35) REFUND POLICY :

Only when the conditions above are satisfactory met in full, of our Warehouse can we issue a partial refund (After Deduction of Min $10 - Max $35), due to the restocking labor fee. 1home.co won't be liable for any shipping return expenses incurred...

(Situations where the product is Manufactured Defective than originally described is dealt separately with Picture Evidence sent from Buyer to home.co after through investigation...)

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

B.)  RETURN & EXCHANGE OPTION

       1.) Follow the same Return Conditions as above. 

       2.) Return & Exchange the item for a similar or different                                

            item at a same price, ONLY after Returning the Original                           

            Item at buyers expense for mailing....

 

C.)  CANCEL THE RETURN and KEEP ITEM...